Shift Policy

1. General Expectations

• ✅ Work your shifts: You must attend all rostered shifts. Forgetting to submit your availability (NA) is not a valid excuse.

• 📝 Set availability correctly: All crew must set their availability in MyJob to ensure they can work their rostered shifts.

• 🌴 Holiday periods: During holiday times, all crew (including school and uni/college crew) must match their regular availability and holiday availability to avoid roster conflicts.

• ⏰ Morning & night shifts: Try not to change your early morning or late-night availability, or you may lose shifts.

• 🤔 Roster concerns? If you feel you’re being rostered too often, contact Nixon or Roshan directly (not other managers).

2. 🤒 Calling in Sick

• Feeling unwell? Staying home is okay to protect others!

• Steps to follow:

1. 📞 Call the store at 9797 0209 at least 4 hours before your shift.

• 🚫 No texts, personal calls to managers, or emails will be accepted.

• If under 18, a parent/guardian must call.

2. 🖥️ If you cannot reach the store, complete the Sick Call Form

3. 👨‍⚕️ Upload a copy of your medical certificate after visiting the doctor to the Medical Certificate Form

• 🧾 Part-time crew: Submit a Leave Form and attach a medical certificate to claim sick leave

• 🚨 No contact? Missing your shift without notifying the store will be treated as a No Show and result in disciplinary action.

3. 🔄 Shift Swaps

• • Can’t work your shift? Follow these steps to arrange a swap:

1. 👥 Find a replacement with similar skills.

2. 📸 Take a screenshot of their agreement.

3. 🖊️ Complete the Shift Swap Form

• • 🚫 Important: If you can’t find a replacement or your swap is denied, you must work the shift. Missing it will result in a No Show.

4. 📅 NA Requests (Not Available)

• • Have a one-off event or commitment? Submit an NA request by the cutoff (Monday, 9 AM the week prior).

  • Steps to submit a NA request:

1. Open MyJob

2. ☰ Go to My Availabilities > Submit NA.

3. ✏️ Specify the day and times you cannot work.

4. ✔️ Press Submit.

5. 🛠️ Changing Regular Availability

• • To update your availability:

1. 1. 1. Open MyJob

      2. ☰ Go to My Availabilities > Regular Working Availabilities.

      3. 📆 Select the week and make changes for the desired days.

      4. ✔️ Press Submit.

6. ⚠️ Disciplinary Action

• • 🚨 No Shows or unapproved shift changes will result in disciplinary action, including a meeting with a manager.

  • 📊 Frequent sick calls, cancellations, or missed shifts may lead to a suspension of your roster for review.

7. 📞 Key Contacts

• • Store Phone Number: 📞 9797 0209

  • For roster concerns or shift issues, contact Nixon or Roshan directly.

8. 💡 Reminders

• • 🔄 Update your availability regularly to avoid conflicts.

  • 🌴 Set holiday availability to match regular working availability during holiday periods.

  • 🤝 Let’s work together to make our restaurant a great place to work!